Solar Pump, Prakash Industries (“us,” “we,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our website or our services.

By using the Solar Pump, Prakash Industries website (the “Service”), you agree to the practices described in this Privacy Policy. Please read it carefully and contact us if you have any questions or concerns regarding your personal information.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you use our Service, you may be asked to provide personal information, such as your name, email address, phone number, and shipping address, for purposes such as creating an account, making a purchase, or contacting us.                                                                                                                                                                                                                          
  • Payment Information: When making a purchase, you may need to provide payment information, such as credit card details. Please note that we do not store your payment information. All transactions are processed through secure payment gateways.                                                                                                                                                                                                                        
  • Usage Data: We may collect information on how the Service is accessed and used. This data may include your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.                                                                                                     

2. Use of Information

We use the information collected for various purposes, including but not limited to:

  • To provide, maintain, and improve the Service.                                                                                                                                                                                                                                                                                                 
  • To process and complete your orders.                                                                                                                                                                                                                                                                                                                    
  • To respond to your inquiries and provide customer support.                                                                                                                                                                                                                                                                   
  • To send you updates, newsletters, and promotional materials, if you have subscribed to them.                                                                                                                                                                                        
  • To monitor the usage of the Service.                                                                                                                                                                                                                                                                                                                        
  • To detect, prevent, and address technical issues or fraudulent activity.                                                                                                                                                                                                                                               

3. Sharing of Information.

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

  • With service providers: We may share your data with trusted third-party service providers who assist us in operating and maintaining the Service.                                                                 
  • With legal authorities: We may disclose your information to comply with legal obligations or protect our rights, property, and safety.                                                                                                
  • With your consent: We may share your information with third parties if you have given us explicit consent to do so.                                                                                                                                       

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. You can modify your browser settings to refuse cookies; however, some parts of our Service may not function properly.

5. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is entirely secure.

6. Links to Other Websites

Our Service may contain links to third-party websites. Please note that we do not have control over the content, privacy policies, or practices of these websites. We encourage you to read the privacy policies of any website you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be revised accordingly. It is your responsibility to review this Privacy Policy periodically for updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@solarpump.co.in
Phone: +91 705 88 66044